FAQs
Are you Vegan?
Yes!
Are you Gluten-Free?
Yes!
Do your bars contain sugar alcohols?
No!
Are you Plant Based?
Yes!
Are you Organic?
Although we aren't certified organic, we take the time to use wholesome and clean ingredients in each of our bars.
Why could there be oil separation?
No need to be alarmed when this happens. 2FIT Protein Bars contain nuts which can create oil separation since they are grounded. This is a natural process. We strive to have wholesome ingredients (no artificial ingredients or preservatives). This can occur when the bars are exposed to higher temperatures. 2FIT strives to keep the oil as minimum as possible. We recommend keeping the bars at room temperature to minimize this.
Is your website secure?
Yes, it’s safe. We use a secure server in order to protect you as our customer against misuse of your credit card info.
What forms of payment do you accept online?
We accept Visa, MasterCard, American Express, Discover, Diner’s Club Card, & PayPal
How long does it take to ship?
Please see shipping options at checkout.
How do I track my order?
As soon as you complete your order, you will receive a confirmation email and/or SMS to let you know that we received your order. After we have processed your order you will receive an email and/or SMS with your tracking ID number.
Do you ship internationally?
Unfortunately, at this time our products are only available in the US through our website and e-commerce platforms.
Can I buy in bulk?
Yes, 2FIT BRANDS is available through ePallet. You are able to purchase both of our flavors right off their website. Find the QR Code in the Where to Buy tab.
I’d like to return my 2FIT products, what should I do?
We at 2FIT BRANDS strive to provide our customers with the best product and experience as we want you to be a part of the 2FIT Community forever! If for any reason you are not happy with your purchase, please reach out to us at info@2fitbrands.com Our customer service team will be happy to help you with replacing your purchase or issuing you a refund.
Refund Requirements:
- All requests must be made within 30 days of your purchase
- No more than 2 items may be missing/opened in order to receive a full refund
How to return your items:
1. Contact info@2fitbrands.com
2. Fill out a return form and mail it to the address below along with the product you are returning
3. Once we receive your package, we will process your request and issue your refund or replacement product. Refunds will be processed within the same payment method you used at checkout. For exchanges, products will be shipped within 7-10 business days.
*Please note we do not cover shipping cost for returns and/or the return forms. For your protection, we recommend you use USPS flat rate boxes which have insured tracking.
Return Address:
2FIT BRANDS
attn: Client Services
8300 Greensboro Drive Suite L1-150
McLean, VA 22102